Reader Dana asks:
I load coupons on my Kroger card and I use printable and manufacturer’s coupons. When I visited Kroger last week, I noticed they did not use my ecoupons on my card. Why is that? Do they only use the printables, first, when you have them? Why can’t I use both?
Kroger’s coupon policy is that you can use one store and one manufacturer coupon per item. If the paper coupon and the ecoupon are both manufacturer coupons, you can only use one of them.
If you found that one was a store and the other a manufacturer and it still didn’t reduce your bill with the ecoupon, I would recommend stopping at customer service and asking there. I find they will usually return the price of the coupon to me if I have printed out my list of coupons that are loaded on my card.
Or, you can call the number on the back for your Kroger Plus Card for verification.
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