Recently we ventured out on a two-day trip through Arkansas and Texas on our way to Pine Cove Family Camp in Tyler, Texas. For my family, traveling usually means very poor food choices, because most options off exits are fast food. However, this trip was different, and all because of Jason’s Deli. Not just because of their food options, but more importantly, their customer service and the kindness they showed to my family and me.
At our first stop, I was thrilled that one of the closest food choices was a Jason’s Deli. They have a menu full of healthy and organic options. Plus, my kids love their food and the FREE ice cream machine doesn’t hurt a bit. That might be the most important point. 🙂 Anyway, instead of a white wheat pizza or greasy burgers that would make me feel bloated, gross, and make my face break out, we were able to make tastier and healthier choices at this local Jason’s Deli. My favorite low-cal option there is the Mediterranean Wrap with organic blue corn chips and salsa. You really need to try it. Seriously.
So, let’s move past the food, even though that is my favorite part. (My readers know how much I love food!) As I walked up to the counter, I was greeted by a young girl smiling from ear to ear. She was patient with me and my son, who wanted to talk to me the entire time I was trying to order for us. She gave me ideas, was just flat out kind, and did I mention that she was extremely patient? Then we sat down and a young man came over and asked us if we needed anything. My husband and I asked him a few questions about whether we were in Texarkana, Texas, or Arkansas. (We were clearly not locals.)
A few minutes later he came back asking if he could print out a map and directions for us. He spent over 15 minutes carefully constructing a printable map with written directions for us to use on our drive, since our Garmin map seemed to be outdated. Then a lovely young girl came up and asked if she could get us to-go cups for our trip, and asked what we wanted them filled with.
That may not mean a lot to some, but for a mother of a family traveling, that was HUGE! Their repeated offers to help and their kindness has made me a cheerleader for life of Jason’s Deli. They had me at the food, but they went the extra mile and now they have me for good.
Anyone else been to Jason’s Deli? What is your favorite menu item?
We have a Jason’s Deli here in Raleigh, NC. My husband and I go every Friday evening for our night out together. My husband LoVeS the Chicken Pot Pie. I think Jason’s has the greatest salad bar as for the selections being organic. I also love their manager’s special, soup and sandwich. We may be moving soon to a location that does not have a Jason’s Deli. I will be very sad.
California Club. Could eat them all day long.
We like the Franklin, TN Jason’s Deli, but have visited other locations in Murfreesboro and Nashville. We get the salad bar. It is a great salad bar with lots of fresh veggies and prepared salads, fruits, and breads and muffins. The ice cream is a perfect dessert. And the price is just a tad more than a fast food meal.
My husband is an assistant manager of the Jason’s Deli you visited in Texarkana (TEXAS!! 🙂
He was so happy to read your appreciation of the hard work the Jason deli team does! Too often
He hears critisim (which is good, so they know what and how to keep improving) but not even compliments for their good work! Personally, I love Jason’snot just their food(which is a huge part of it) but also because every staff member is so extemely considerate! I have two toddler that are working hard on learning to sit still through an entire meal. But because of the Jason’s family friendly staff and excellent customer service it is truely an enjoyable experience! Thank you for writing this, it was so amazing to see my husband so excited and proud that customers are noticing their hard work. Every worker I have meet at Jason’s has always been so sweet, helpful, and patient (when you are eating with two toddlers, a patient staff gets huge brownie points in my book!)I hope your family can visit Texarkana again some time, it really is “twice as nice”
My son, Jake Hardin, is the General Manager of that deli. I love hearing good feedback! Jason’s Deli is a great corporation and they do a good job training their employees. People are always quick to complain but, rarely do they take time to actually write out the good things. Thank you for your kind words. I personally know how hard each of these people work…day in and day out!
I also happen to live in Tyler, TX. I hope you will try the Jason’s Deli here next time you are in town. It was the training ground to several of the employees that work in Texarkana.
Sincerely!
Sarah Shelton